Shipping policy
0Shipping Policy
1. Overview
Thank you for shopping with us! This Shipping Policy outlines the terms and conditions related to shipping your order. By placing an order on our website, you agree to the following terms.
2. Shipping Destinations
We currently ship to addresses within India. Unfortunately, we do not offer international shipping at this time.
3. Processing Time
Orders are processed within 2 business days of receipt. Please note that processing times may vary during peak seasons or due to product availability. You will receive a confirmation email once your order has been processed and is ready to be shipped.
4. Shipping Methods and Costs
We offer the following shipping options:
- Standard Shipping: [Rs50 or Free for orders over Rs2000], [Within 14 Days].
Shipping costs are calculated at checkout based on the amount of your order.
5. Delivery Time
Estimated delivery times are provided at checkout and are based on the shipping method selected. Please note that delivery times are estimates and may be affected by factors such as weather conditions, carrier delays, and public holidays.
6. Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier's website.
7. Shipping Delays
While we strive to ensure timely delivery, occasional delays may occur due to unforeseen circumstances. If your order is delayed, we will notify you as soon as possible. Please allow extra time for your package to arrive before contacting us.
8. Missing or Damaged Packages
If your package is lost or damaged in transit, please contact us at [support@houseofinesa.com] within [2] days of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement.
9. Incorrect Shipping Information
Please double-check your shipping address before completing your order. We are not responsible for orders delivered to incorrect addresses provided by the customer. If you realize there is an error in your shipping information, contact us as soon as possible to update the address.
10. Return and Exchange Policy
For information on returns and exchanges, please refer to our [Return Policy Page]. If you have any questions about returns, please contact us at [support@houseofinesa.com].
11. Contact Us
If you have any questions or concerns regarding our shipping policy, please feel free to reach out to us at [support@houseofinesa.com].